Fanatics Terms & Conditions – Your Rights and Responsibilities

1 General Terms & Conditions

Fanatics (fanatics-bangla.com) is an online gaming and Sports Betting platform operated specifically for users in Bangladesh. These terms and conditions constitute a legal agreement between Fanatics and all of its registered members.

By accessing the Fanatics website or mobile platform, creating an account, or using any of our services, you agree to these Terms & Conditions in full. If you do not agree with any of the terms, please refrain from using the platform.

These terms apply to all gaming services — Sports Betting, Live Casino, slots, virtual games, and all other entertainment services. Fanatics is committed to providing its members with a safe, transparent, and enjoyable gaming environment.

2 Account Registration & Eligibility

Creating an account with Fanatics requires meeting certain conditions. These are in place to protect both you and the platform.

• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Members are responsible for keeping their account password confidential. Sharing account access with anyone else is not permitted.
• Providing false information during registration may result in permanent account closure and forfeiture of any balance.
• After account creation, Fanatics may request additional documents for identity verification.

3 Age Verification & Minor Protection

Fanatics strictly enforces an 18+ policy. No individual under the age of eighteen may open an account or use any services on Fanatics.

By registering, you confirm that you are at least 18 years of age. Fanatics may request your national ID or other government-issued documents at any time to verify your age.

If verification reveals that a member is under 18, the account will be closed immediately and all transactions will be voided. Funds held in an underage member's account may not be refunded.

4 Deposit & Withdrawal Policy

There are important rules that must be followed for deposits and withdrawals on Fanatics. These are in place to protect your funds and prevent money laundering.

• Only payment methods registered in your own name may be used. Using someone else's Mobile Pay, Nagad, or bank account is strictly prohibited.
• The deposit method and withdrawal method must match wherever possible.
• KYC (Know Your Customer) verification must be completed before any withdrawal can be processed.
• Fanatics strictly adheres to Anti-Money Laundering (AML) policies. Any suspicious transactions will be investigated.
• Deposited funds must be used for gaming or betting. Direct withdrawal of deposited funds is not permitted.

5 Bonus & Promotion Terms

Fanatics regularly offers bonuses and promotions to its members. Each bonus, however, comes with specific terms attached. Please read them carefully before claiming any bonus.

• Wagering requirements: Each bonus comes with a specific wagering multiplier (e.g. 10x, 20x). The bonus cannot be withdrawn until that wagering requirement has been met.
• Validity Period: Each bonus has a set expiry date. Any unused bonus will be cancelled once that date has passed.
• Game Restrictions: Some bonuses can only be used on specific games.
• Bonus Abuse: If bonus abuse is suspected, Fanatics reserves the right to cancel the bonus and suspend the account.
• One Bonus, One Use: The welcome bonus can only be claimed once per person/household/device/IP address.

6 Gaming Policy & Fairness

All games on Fanatics operate in accordance with international standards. Every game outcome is determined by an RNG (Random Number Generator), ensuring results are completely random and unbiased.

Odds for Sports Betting on Fanatics are set in line with international market rates. In the event of any dispute regarding the outcome of an event, Fanatics' decision shall be considered final.

• If a game is interrupted due to a technical issue, Fanatics will review the situation and make a decision accordingly.
• If a technical error is detected in any game, the result of that game may be voided.
• Fanatics is not liable for any in-game losses resulting from internet connection issues.

7 Prohibited Activities

Certain activities are strictly prohibited while using Fanatics' services. Violations will result in immediate account closure and balance forfeiture.

• Automation Software: Using bots, scripts, or any automated software to play games is prohibited.
• Collusion: Colluding with other players to gain an unfair advantage is prohibited.
• Bonus Abuse: Creating multiple accounts or using any other dishonest method to claim bonuses is strictly prohibited.
• Hacking or Cyber Attacks: Any attempt to gain unauthorized access to Fanatics' systems is strictly prohibited.
• False information: Using a false identity or fraudulent documents during registration or verification is strictly prohibited.
• Third-Party Payments: Conducting transactions using another person's payment method is prohibited.

8 Account Suspension or Closure

Fanatics reserves the right to temporarily suspend or permanently close any account under the following circumstances.

• If any provision of these terms and conditions is violated
• If identity verification is not completed or false information is provided
• Involvement in prohibited activities
• If you wish to close your account under our responsible gaming policy
• In the case of long-term inactive accounts

Members can also request account closure at any time via live chat. Fanatics supports this as part of its commitment to responsible gaming.

9 Responsible Gaming

Fanatics believes gaming should be fun, not stressful. We encourage all members to play responsibly.

• Set deposit and betting limits that stay within your financial means.
• Never treat gaming as a source of income.
• Avoid placing rushed bets in an attempt to recover losses.
• Use Fanatics' self-exclusion feature whenever you need it.
• Seek professional help for gaming-related issues.

10 Policy Changes & Updates

Fanatics reserves the right to update or modify these Terms & Conditions at any time. Members will be notified via email or SMS whenever a significant change is made.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. Please visit this page regularly to stay informed.

For any questions, please contact the Fanatics customer support team: support@fanatics-bangla.com